The Facts (Dead Rising)

The Facts, also referred to as Memories, is the twentieth and final case Frank West receives. It is activated upon speaking to Isabela in Carlito's hideout, and is completed at the end of the cutscene.

Summary
Frank delivers the news of Carlito's fate to Isabela, who takes it with a mixture of sadness and relief. He says that Carlito died without telling him anything, and hands her the locket that Carlito told him to deliver. Isabela opens up the locket to see a photo of their family, and is overtaken by emotion. She then realizes something and types it into the computer, successfully granting them access to Carlito's files. She explains to Frank that "pachamama," a phrase meaning "Mother Earth," was a phrase often used by their parents in the blessed-by-nature Santa Cabeza. With the password out of the way, Isabela manages to disable the jamming device.

The case is completed at this point, but more events follow. With the signal no longer being blocked, Jessie is able to contact DHS headquarters via an emergency line. She tells them about the Willamette incident, but later calls Frank in a distraught state, telling him that the government has decided to deny everything that has happened. Special Forces soldiers will arrive at midnight to eradicate all zombies and humans.

Later, a Special Forces soldier confront Jessie about the situation, and offers her a chance - if she signs an agreement not to tell anybody about what has happened, she'll be taken into custody and is free to go.

A second Special Forces soldier guarding the door to the office then hears suspicious noises coming from inside. He investigates and finds a zombified Jessie tearing out the throat of the first soldier. Zombie Jessie can then be found in the security room, and all the previously rescued survivors will have disappeared.

At midnight, Special Forces soldiers infiltrate the mall via the Entrance Plaza under Brock Mason's orders. They replace the zombies as Frank's major enemies inside the mall. They withdraw at 10:00, September 22, leaving the mall devoid of zombies or survivors aside from Frank himself. Isabela then calls Frank on the transceiver, asking him to come to Carlito's hideout to talk to her.

After that, the events of Ending A or Ending C occur, depending on Frank's actions.