Pamela is found being attacked by a horde of zombies outside of a toy store while her sister Heather is safely inside. After Frank rescues her, she thanks him and says that she would have been dead without him. He offers to bring her back to the Security Room.
After being rescued, she will wait in the room with the blue door. When Ronald Shiner complains about the lack of food, he rallies up the other survivors in the same room, including Pamela, to head out and look for food.
If Frank does not stop Ronald's mutiny, Pamela will leave the Security Room along with the other survivors in the same room. They will no longer count towards the number of rescued survivors.